Why did't I get the license after the purchase?

1. Purchase from official website

If you purchase Filmage Editor through PayPal on official website, and don't get the licence code email, please check the Trash or Spams boxes. Or manually refresh your email, it may delay. 

If you lose your code, please go to License Retrieval and get your code back.

2. Download the free version from Apple Mac App Store

If you download the free version, Filmage Editor-Video Editor, from Apple Mac App Store, and upgrade it inside the app, you don't need to enter license code either, but to restore. 

Note: If there are different versions of Filmage Editor in your device, please uninstall All first, then redownload and install the right version.

Still have questions? Contact us at [email protected]