If you buy from Apple Mac App Store, you need to refund from Apple, while you need to meet Apple Refund Policy.
While If you buy from our website with Paypal, when you refund, Paypal will deduct some fee. If you need a refund, please contact email@example.com. There are 14 days for you to deceide whether to continue if you bought Filmage Screen from our website.
If you want to cancel after 14 days, your payment is non-refundable and your service will continue until the end of your contracted term.